Personal Quality Standards
My Personal Quality Standards
Communication
J Return all calls the same day - or sooner!
J Listen to your needs and probe to insure I understand what you're saying
J Keep you informed through every step of the home-buying/selling process
J Inform you of my days off and vacations well in advance
Personal Style & Practices
J Be PRESENT to you and FOCUSED as we work together
J Keep a sense of humor!
J Be on time or early for appointments
J Professional service, always striving for improvement
J Be honest and realistic with you
Ethics
J Disclose ANYTHING that could compromise your position
J Disclose ANYTHING with potential to increase your liability
J Disclose EVERY bit of knowledge I have about the subject property
J Advise you THOROUGHLY to investigate the property
J Only consider a dual-agency role with client authorization
Negotiating on your behalf
J Represent you in the best possible light to the "other side"
J Build a report with the other agent, generating goodwill
J Maintain the highest level of competence of the market inventory
J Deal in good faith – as dictated by the contracts and purchase agreements
Referral Services Providers
J Refer you to only the best service providers
J Make a personal connection with all service providers
Assume accountability for services provided to you through referral. For more information please visit Santa Rose California Real Estate.
