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Personal Quality Standards

My Personal Quality Standards

 

Communication

J    Return all calls the same day - or sooner!

J    Listen to your needs and probe to insure I understand what you're saying

J    Keep you informed through every step of the home-buying/selling process

J    Inform you of my days off and vacations well in advance

 

Personal Style & Practices

J    Be PRESENT to you and FOCUSED as we work together

J    Keep a sense of humor!

J    Be on time or early for appointments

J    Professional service, always striving for improvement

J    Be honest and realistic with you

Ethics

J    Disclose ANYTHING that could compromise your position

J    Disclose ANYTHING with potential to increase your liability

J    Disclose EVERY bit of knowledge I have about the subject property

J    Advise you THOROUGHLY to investigate the property

J    Only consider a dual-agency role with client authorization

 

Negotiating on your behalf

J    Represent you in the best possible light to the "other side"

J    Build a report with the other agent, generating goodwill

J    Maintain the highest level of competence of the market inventory

J    Deal in good faith – as dictated by the contracts and purchase agreements

 

Referral Services Providers

J    Refer you to only the best service providers

J    Make a personal connection with all service providers

Assume accountability for services provided to you through referral. For more information please visit Santa Rose California Real Estate.